Thanks for subscribing!
You will now receive future content from Lyra Health.
The only way to deliver real, sustained value in health care is to deliver on high-quality outcomes cost-effectively.
From day one, Lyra set out to create and deliver the best mental health care possible. We have been setting new standards in clinical outcomes for years, and we can now prove that this translates directly into exceptional cost-effectiveness for Lyra’s customers and patients. Better outcomes are more cost-effective.
We are proud to share that Lyra delivers the highest ROI in mental health care —a stunning 3:1 ROI—because we deliver the best outcomes of any mental health service provider.
With 9 in 10 Lyra members experiencing lasting improvement in their mental health, the overall health care costs for our customers go down. There is a lot of noise about ROI, but with Lyra, the logic is simple: What’s best for your people is also best for your bottom line.
Our latest ROI study, conducted with a Fortune 500 company, showed that they saved $3.04 for every $1 of their investment, inclusive of all costs for sessions and support services fees. These results were independently validated by Aon, a global consulting leader known for its rigorous standards. Lyra’s ROI is 50% higher than the next-highest reported ROI in our field; even with Lyra holding itself to a more rigorous methodology and an independent third-party vetting.
Lower-quality care may appear good enough at first, with lower advertised per-visit fees. However, when the treatments do not work reliably, the visits are a waste of money and you end up paying more in the end. Higher relapse rates, cases becoming more severe and needing more expensive interventions later and, often, costly exacerbations of other medical conditions that could have been prevented are the consequences of lower-quality mental health care. Again, better outcomes are most cost-effective.
This new ROI study from Aon follows our recent Longitudinal Cost Efficiency Measurement, which showed 26% average annual savings for multiple customers over four years. We can now show that Lyra is the only mental health solution that delivers sustained savings over time and the highest ROI.
These results didn’t happen overnight. In order to deliver the highest quality and best value in mental health care, we invested in:
- Recruiting and retaining a multi-specialty clinical group of exceptional providers
- Outcomes-based measurement and peer-reviewed clinical research
- Proactive clinical supervision, support, and culturally responsive care training
- Proprietary educational content that keeps clients engaged between sessions
Investing in the best providers
We handbuilt our provider network to ensure members only receive evidence-based, culturally responsive treatment. With a 13% acceptance rate, our members know they will only be seen by someone with top credentials, expertise, and performance outcomes. In short, we only credential providers that we would choose for a loved one.
And the work doesn’t stop there. Our team of clinical managers offers daily support, ongoing development, and proactive quality oversight. The collaboration with managers and each other via communities and cohorts ensures our members can benefit from the collective expertise of our entire network.
Lyra is home to the world’s largest network of evidence-based providers, where exceptional care and extraordinary results are the norm.
Outcomes data tracking drives quality
In any area of physical health care, it is crucial to monitor if a treatment is working. For some conditions, we follow blood tests, track vital signs, and do follow-up scans. Mental health care shouldn’t be any different. A doctor would not prescribe a statin and not follow cholesterol levels. Similarly, a psychologist should not treat depression and not follow the PHQ9.
Lyra has always tracked outcomes from our members in care to make sure they are responding to treatment. This is how we know that the diagnosis is correct, the treatment is working, and the clinician is effective. It also enables clinicians to better tailor treatment to the specific needs of each person. Additionally, we leverage a decade’s worth of clinical outcomes to evaluate our results and continually enhance our care delivery. We’ve published our findings in 16 published, peer-reviewed papers, underscoring our commitment to transparency, excellence, and improvement.
When our clients get better, they experience improved well-being and productivity, leading to significant savings for both the individual and the employer.
Accelerating clinical outcomes, getting people better faster
We have also revolutionized the care itself to enhance value with our Lyra Care model, which keeps clients engaged between sessions to speed recovery and engrain new skills. It makes no sense that clients should be limited to only a weekly care session.
Lyra’s providers assign guided practice sessions including video lessons and exercises to help our clients make lasting changes in their thought patterns and behaviors. On average, members and providers spend an additional 50 minutes interacting between sessions, with measurable clinical benefit at 60% of the cost of a live session. This helps clients get better faster.
As a result, the total treatment time is less than traditional therapy, which prevents unnecessary suffering for the individual and unnecessary spending for the employer. It also means that it takes fewer clinical sessions to get better, which is more cost-effective.
Investment in clinical quality delivers unparalleled returns
We built Lyra to deliver the world’s best mental health care. The best care gets clients better faster, keeps them healthier longer, and is more cost-effective. Our proven 3:1 ROI means that in a world of shrinking budgets, greater stress, and an unacceptable status quo for behavioral health, investing in offering Lyra is both the best for your people and best for your company’s bottom line.
Learn more about our latest ROI study
Explore our results
By
Bob Kocher, MD
Co-Founder and President of Lyra Clinical Associates
Adjunct Professor of Medicine, Stanford University
Adjunct Professor of Medicine, Stanford University
31 of July 2024 - 4 min read
Lyra news
Stay in touch and get the latest blogs
